Safaricom PLC
: Kenya
Date : 2023-04-28
We are pleased to announce the vacancy of HR Service Delivery Analyst within the Resources Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Chapter Lead, HR Service Delivery, the position holder will be responsible for ensuring best-in-class new employee on-boarding experience and assessing the quality the quality of new hires. They will also be responsible for ensuring timely execution and completion of a seamless workflow for each new employee. Additionally, this role provides administrative employee services support.
Responsibilities
If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.
Primary Location
Kenya
Job
Senior Officer
Organization
Resources Division
Schedule
Regular
Shift
Standard
Job Type
Full-time
Job Level
Day Job
Job Posting
Apr 28, 2023, 3:42:40 PM
Brief Description
Reporting to the Chapter Lead, HR Service Delivery, the position holder will be responsible for ensuring best-in-class new employee on-boarding experience and assessing the quality the quality of new hires. They will also be responsible for ensuring timely execution and completion of a seamless workflow for each new employee. Additionally, this role provides administrative employee services support.
Responsibilities
- Work with HRBPs and Line managers to ensure best-in-class new staff orientation and induction that provides world-class employee experience.
- Ensure all new employees including temps and contractors are issued with tools of trade, starter packs and contract letters.
- Acts as first point-of-contact for new hires during the first 90 days.
- Facilitate the collection of all statutory documents from new hires at point of entry.
- Conduct and evaluate results of 30-, 60- and 90-day surveys to uncover on-boarding concerns and establish quality of hire.
- Work with HRBPs and line managers to ensure all new hires have documented performance reports and probation reviews on Oracle prior to confirmation.
- Ensure confirmed new hires receive confirmation letters and their records have been updated on Oracle.
- Continuous improvement of the on-boarding process including employee experience.
- Maintain HR data integrity by ensuring the accuracy and consistency of input data.
- Bachelor’s Degree and Higher National Diploma in HRM and /or CHRPK
- A minimum of 2 years’ relevant experience
- Strong administrative skills with a flair for technological enhancements
- Experience with HR information Systems and standard software
- Good working knowledge of HR practices and labor legislation.
- The ability to work with sensitive and confidential information.
If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.
Primary Location
Kenya
Job
Senior Officer
Organization
Resources Division
Schedule
Regular
Shift
Standard
Job Type
Full-time
Job Level
Day Job
Job Posting
Apr 28, 2023, 3:42:40 PM
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