Gap Recruitment Services Kenya
: Nairobi, Nairobi County, Kenya
Date : 2023-05-01
Job Title: Project Coordinator (Solar System Installations)Reporting to: Technical Projects ManagerLocations: NairobiNumber of Positions: 1 PositionsGross Salary: CompetitiveJob Purpose: To effectively and efficiently coordinate technical activities by planning, directing, preparing reports and ensuring smooth day to day operation in the department as well as ensuring timely installation of projects.Key Roles & Responsibilities
- Schedule all new installations and agree with client on dates and timings. Ensure continuous feedback/update via telephone or email to client/sales representative on the progress of the installation.
- Manage day to day interactions with clients either directly or indirectly receiving both internal and external calls, mail and walk in clients in the technical department.
- Coordinate with sales team and technicians on all installations and agree with sales on installation dates and timings. Also ensure continuous feedback/update via telephone or email to sales person on the progress of the installation.
- Identify and allocate resources (human, motor vehicles) to installations, ensuring relevant materials and/or tools are prepared beforehand
- Have an up-to-date technical diary showing all works in progress, duration and necessary resources
- Invoicing and requisition of items from stores
- Monitor installations daily and ensure on-time error free delivery
- Effectively enforce set project standards and SOPs
- Track technicians lead time and revenue generated by each team member
- Ensure checklist and installation reports are completed fully, signed off and filed in the Customers Technical File.
- Prepare and present weekly report on installation activities for the previous week, and a monthly report on statistics of interest in the service contract business, showing contracts serviced, increase in new accounts, and lost contracts if any
- Enforce service contracts attendance by coordinating with customer service department and
- Coordinate and follow up with team leaders on installation complains and ensure their speedy resolve.
- Participate in Office Kaizen and 5s
- Any other duty that you may be assigned
- Bachelors Degree in Energy/ Electrical Engineering and/or related technical field.
- ERC License Holder is an added advantage
- At least 3 years technical experience in the solar industry.
- Hands-on, team management skills.
- Ability to work in a dynamic environment in a small team and enjoy multi-tasking and working under pressure to achieve deadlines.
- Planning and organizational skills.
- Ability to project a positive image for him/ herself and the company.
- Good team player with a commitment to value-based leadership.
- Credibility and flexibility to deal with people at variety of levels.
- Highly Analytical.
- Quick learner, capable of grasping the structure & intricacies of the energy business & markets.
- High business acumen.
- Excellent presentation and communication skills.
- Strong relationship building skills with a high degree of responsiveness, reliability and integrity.
- Self-motivated with persuasive, enthusiastic and client-centric focus.
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