Careers In Ghana : Recruitment Consultancy
: Nairobi, Nairobi County, Kenya
Date : 2023-08-12
Duties And Responsibilities
- Ensure excellent use of spelling and grammar is maintained in all tasks
- Manage the quality of your work in line with the client’s policies and procedures
- Manage and complete a set number of tickets/tasks per day to meet productivity expectations
- Support and work with colleagues while building a collaborative team culture
- Proactively highlight areas of improvement and escalate through the appropriate channels to ensure timely resolution of any issues
- Bring a proactive approach to team meetings and ensure the promotion of best practice and knowledge sharing
- Takes charge of the customers request: actively listens to the customer (or discovers his or her request)
- Provides the most appropriate solution to the customers request
- Fluency in written and spoken English is essential
- Strong analytical and organizational skills
- Ability to solve problems and make decisions quickly
- Excellent work ethic and ability to work with minimal supervision
- Intermediate I.T. skills with the ability to quickly learn new tools
- Experience in content writing or data entry is an advantage
- Solutions Orientated
- Initiative
- Collaboration
- Organizational commitment
- Customer Focus
- Teamwork
- Organization & Planning
- Results Orientated
- Attention to detail
- Problem Solving & Information Gathering
- Resilience & Adaptability
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